Payment Policy
Thank you for shopping with Simrik Collection LLC (“Simrik Collection”, “we”, “us”, “our”). This Payment Policy explains how payments are processed when you purchase products through our website.
If you have questions, please contact us using the details at the end of this page.
Payment Policy at a Glance
Secure Checkout
Encrypted card payments
Processed securely at checkout.
Multiple Payment Methods
Cards and more accepted worldwide, depending on checkout availability.
Fraud Protection
Verification when needed
Helps protect you and our store.
Refund Processing
Refunded to original payment method, usually within 3–7 business days.
Full Payment Policy
Accepted Payment Methods
We accept payment methods shown at checkout, which may include:
- Major credit and debit cards such as Visa, Mastercard, American Express, and Discover where available
- Additional methods supported by our payment processors, shown at checkout
Available payment methods may vary based on your location, device, bank, and fraud screening.
Currency
All prices are displayed and charged in USD unless otherwise stated on the product page or checkout.
If your bank account uses a different currency, your bank or card issuer may apply conversion rates or fees that are outside our control.
When You Are Charged
For most purchases, your payment is authorized and captured at the time you place your order, as shown on the checkout confirmation, unless otherwise stated at checkout.
Because many products are made to order, production may begin after your order is confirmed. If an order cannot be fulfilled, we will follow our Return & Refund Policy and applicable consumer laws.
Pricing, Taxes, and Fees
Product prices are listed on the site and confirmed at checkout before you pay. Shipping costs, if applicable, are shown at checkout before you complete your purchase.
Taxes, if applicable, are calculated based on the information you provide, such as shipping address, and displayed at checkout when required.
You are responsible for ensuring your billing and shipping details are accurate.
Payment Security
Payments are processed using secure third-party payment processors, such as Stripe, PayPal, or other providers available at checkout.
We do not store your full card number on our servers in a way that replaces your payment provider’s secure handling of card data.
You agree to provide current, complete, and accurate purchase and account information for all purchases made through our website.
Declined, Failed, or Incomplete Payments
If a payment is declined, fails, or cannot be completed:
- Your order may not be confirmed
- No charge should appear, or a temporary authorization may be released according to your bank’s policies
If you believe your card was charged incorrectly, please contact us with your order details and a screenshot of the charge if available.
Fraud Prevention and Verification
To protect customers and reduce fraud, we or our payment processors may:
- Perform risk checks on transactions
- Request additional verification in certain cases
- Delay or cancel orders that appear high-risk or suspicious
If your order is canceled for fraud prevention reasons, you will generally not be charged, or any authorization will be released according to your bank’s policies.
Refunds
If you are eligible for a refund under our Return & Refund Policy, refunds are typically issued to the original payment method used at checkout, unless we notify you otherwise.
Refund timing may depend on your bank or card issuer after we process the refund.
Invoices and Receipts
After a successful purchase, you should receive an order confirmation email with your order details.
If you need a copy of your receipt or help locating your order confirmation, contact us using the details below.
Changes to This Payment Policy
We may update this Payment Policy from time to time. The “Last Updated” date at the top will be revised when changes are made.
Continued use of the site after updates means you accept the updated policy, to the extent permitted by law.
Contact Us
If you have any questions regarding payments and checkout, our support team is here to help.
We typically respond within 24 hours.
Contact Us