Privacy Policy

Who We Are

Data Controller: Simrik Collection LLC

Email: support@simrikcollection.us

Business Address: 6701 Corporate Dr, Ste N, Johnston, IA 50131, United States

Phone: +1 (515) 5650-108

If you have questions about this Privacy Policy or your personal information, please contact us using the details above.

Information We Collect

Information You Provide

• Account information such as name, email address, and password if you create an account.
• Order information including billing and shipping address, phone number, and purchased items.
• Support communications submitted through email or contact forms.
• Marketing preferences if you subscribe to promotional emails.

Information Collected Automatically

• Device and browser information.
• IP address and approximate location.
• Pages viewed and referral sources.
• Cookies and similar technologies.

Payment Information

Payments are processed by trusted third-party providers. We generally do not store full payment card information on our servers.

How We Use Your Information

• Process and fulfill orders.
• Provide customer support.
• Manage shipping, returns, and refunds.
• Operate and improve our website.
• Prevent fraud and security threats.
• Comply with legal obligations.
• Send marketing communications when you have opted in.

Legal Bases for Processing

Where required by applicable law, we may rely on:

• Contract: To fulfill orders and provide support.
• Legitimate Interests: To operate and improve our business.
• Consent: For marketing communications and certain cookies.
• Legal Obligations: To comply with applicable laws.

How We Share Information

We may share information with:

• Hosting and technology providers.
• Payment processors.
• Shipping and fulfillment partners.
• Customer support service providers.
• Professional advisors.
• Government authorities when required by law.

We do not sell personal information in the traditional sense of selling customer lists for money.

International Transfers & Retention

Your information may be transferred to and processed in countries where our service providers operate, including the United States.

We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

Cookies and Similar Technologies

We use cookies and similar technologies to operate the Site, remember preferences, analyze performance, and support marketing efforts.

Examples include:

• Essential cookies for cart, checkout, and security.
• Analytics cookies for website performance measurement.
• Advertising cookies where applicable.

You can manage cookies through your browser settings.

Marketing Communications

If you subscribe to marketing emails, we may send updates about new products, promotions, and special offers.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

Your Rights and Choices

Depending on your location, you may have rights to:

• Access personal information.
• Correct inaccurate information.
• Request deletion of information.
• Restrict or object to certain processing.
• Withdraw consent where applicable.
• Submit complaints to relevant authorities.

To exercise these rights, contact us at support@simrikcollection.us .

California Residents

If the California Consumer Privacy Act (CCPA/CPRA) applies, California residents may have additional rights regarding access, deletion, correction, and certain data-sharing practices.

Contact us to submit a privacy-related request.

Security

We implement reasonable technical and organizational safeguards to protect personal information. However, no method of transmission over the internet is completely secure.

Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children.

If you believe a child has provided information to us, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

Please review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. The "Last Updated" date will be revised whenever changes are made.

Continued use of the Site after changes become effective constitutes acceptance of the updated policy.