Terms of Service
These Terms of Service ("Terms") govern your access to and use of the Simrik Collection website and any purchases you make from Simrik Collection LLC ("Simrik Collection", "we", "us", "our").
By accessing or using the Site, creating an account, or placing an order, you agree to these Terms. If you do not agree, please do not use the Site.
Our Privacy Policy explains how we handle personal information and is incorporated into these Terms where applicable.
1. Who We Are
Simrik Collection LLC
Address: 6701 Corporate Dr, Ste N, Johnston, IA, 50131 USA
Phone: +1 (515) 5650-108
Email: support@simrikcollection.us
2. Eligibility
You must be at least the age of majority in your place of residence to use this Site and place orders.
If you use the Site on behalf of a business, you represent that you have authority to bind that business to these Terms.
3. Changes to These Terms
We may update these Terms from time to time. The "Last Updated" date will be revised whenever changes are made.
Continued use of the Site after updates become effective constitutes acceptance of the revised Terms.
4. Account Registration
You may need an account for certain features. You agree to provide accurate information and keep it up to date.
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
5. Products, Descriptions, and Pricing
We strive to display product information, images, colors, sizing guidance, and pricing accurately. However, slight variations may occur due to screen settings, manufacturing tolerances, or photography.
We reserve the right to correct errors, update information, change prices, limit quantities, refuse or cancel orders, and discontinue products at any time where permitted by law.
6. Customization, Personalization, and Customer Content
Many products are customized using information you provide, including names, photos, dates, messages, or other content.
You represent and warrant that:
- You own or have permission to use any content submitted.
- Your content does not infringe third-party rights.
- Your content is lawful and not abusive, defamatory, obscene, or harmful.
- Your content complies with these Terms.
We may refuse or cancel orders if submitted content appears unlawful or infringes third-party rights.
7. Orders and Order Acceptance
Placing an order constitutes an offer to purchase. Order confirmation emails acknowledge receipt of your order.
You are responsible for reviewing all order details including spelling, personalization, sizes, and shipping information before submitting your order.
8. Payment
Payment is processed at checkout through secure third-party payment providers.
By placing an order, you authorize us and our payment processors to charge your selected payment method for the total amount shown at checkout.
9. Shipping and Delivery
Shipping timelines, destinations, fees, and delivery estimates are described in our Shipping Policy.
Delivery dates are estimates only and are not guaranteed.
10. Returns, Refunds, and Cancellations
Returns, refunds, replacements, and cancellations are governed by our Return & Refund Policy.
Personalized and made-to-order items may have additional restrictions.
11. Promotions, Coupons, and Clearance
Promotions, discounts, and coupon codes may be subject to additional conditions, expiration dates, exclusions, and usage limits.
12. Intellectual Property
The Site and its content, including text, graphics, logos, images, icons, and software, are owned by Simrik Collection or its licensors and are protected by intellectual property laws.
13. Prohibited Conduct
- Use the Site unlawfully.
- Attempt unauthorized access to systems or data.
- Interfere with Site operations.
- Misrepresent your identity.
- Upload unlawful, harmful, or infringing content.
14. Third-Party Services and Links
The Site may contain links to third-party websites or services. We are not responsible for their content, policies, or practices.
15. Disclaimer of Warranties
To the fullest extent permitted by law, the Site and products are provided on an "as is" and "as available" basis without warranties of any kind except where prohibited by law.
16. Limitation of Liability
To the fullest extent permitted by law, Simrik Collection shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from use of the Site or products.
17. Indemnity
You agree to indemnify and hold harmless Simrik Collection, its affiliates, officers, employees, and agents from claims arising from your use of the Site, submitted content, or violation of these Terms.
18. Governing Law and Disputes
These Terms are governed by the laws applicable in the United States and the State of Iowa, except where mandatory consumer protection laws apply.
19. Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in full force and effect.
20. Entire Agreement
These Terms, together with all referenced policies, constitute the entire agreement between you and Simrik Collection regarding use of the Site and purchases made through it.
Contact Us
If you have any questions regarding these Terms of Service, our support team is here to help.
We typically respond within 24 hours.
Contact Us